Important – Booking & Cancellation Policy
A credit card must be added to your online account to book appointments. All Spa Packages, Group Bookings and select services require a 50% deposit at the time of booking. We require 24 hours’ notice to move or cancel a stand alone appointment and 48 hours’ notice for groups and packages.
** If you cancel your appointment on the same day of the booking, or you do not show up, we will charge the credit card on your file for the total value of the appointment. **
Before you Book
A limited number of services are available online. If you do not see your service listed please phone us at 403-938-7304.
Group Bookings must be done over the phone. Most colour services cannot be booked online. It is important that you are booked in for the correct service to provide the Stylist with a sufficient amount of time. Please call 403-938-7304 if you need to book a colour service.
In the Spa
If you are pregnant, please call before booking. Many treatments are not recommended.
Leg waxing should not be done within 24-hours of a pedicure, body wrap or scrub.
Please discontinue the use of retinol products 7 days prior to any waxing or sugaring appointments. We cannot perform waxing or sugaring services on individuals taking isotretinoin (Accutane)